Terms of Service

Return & Refund Policy
Thank you for shopping at Grand Moments Media!

Due to the nature of digital photography and the fact that all photographs may be viewed by the client on our website prior to purchase, once orders have been sent, Grand Moments Media has a strict NO REFUND/RETURN/EXCHANGE POLICY. All sales are final. Once a transaction has been completed, it is then non-refundable. If a buyer has purchased an incorrect photograph, they must notify Grand Moments Media, before receiving the "incorrect" photo. Refunds will NOT be given if the buyer "does not like" the photo, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistake photo is sent to the buyer, as documented on the invoice, Grand Moments Media will send the correct photo to the buyer free of charge.

All prints and products are subject to your states sales tax and shipping when applicable.

Shipping
You will be responsible for paying for the shipping costs for returning your item.

The Shipping costs you paid when you ordered the items are non-­refundable.

Contact Us

If there are any questions regarding this policy, please email: riley@grandmomentsmedia.com